Customers / Wastewater & Lift Stations

GM&I Services
Customer Story

How GM&I Plans to Double Its Bids With One Estimator

GM&I Services installs, repairs and maintains lift stations, the pump stations that move wastewater to the sewer line, across Texas, and its CEO is also its only estimator. A takeoff that used to take him three to four days now comes back from The Takeoff AI in about two hours, with labor hours and a 3D model attached.

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Customer
GM&I Services LLC
Sectors
Wastewater & Lift Stations
Disciplines
Mechanical, Electrical, Plumbing, Structural
Interviewee
Joseph Gentry, Chief Executive Officer
Takeoff on a 26 page set, down from 3 to 4 days by hand
~2 Hrs
The most one missed item can cost GM&I on a single bid
$200K
The bids Joseph expects to take on each year, up from about 50 today
2x
Estimator at GM&I, who is also the CEO and the only salesperson
1
GM&I Services
The Takeoff AI didn't miss anything, even the small things I'd miss when I get called out to the field. I do 50 projects a year now, and with this platform I could double or triple that.
Joseph Gentry

Joseph Gentry

Chief Executive Officer, GM&I Services

About GM&I

A 24/7 Wastewater Team Built in Two Years

GM&I Services is based in Alvin, Texas, and handles lift station inspections, new installs, repairs and maintenance agreements for general contractors, property management companies, homeowners associations, subdivisions and restaurant owners.

Joseph started the company in September 2024 and has grown it from 2 people to 11, with crews traveling to jobs from Brownsville to San Antonio and Austin. A sewer station that goes down can't wait, so the team is on call every day of the week, and response time is what clients pick them for.

The Challenge

Every Takeoff Came Out of the CEO's Day

Joseph bids 60 to 80 jobs a year across public and private work, and every public bid meant days of scaling drawings by hand between field calls.

Joseph Gentry reviewing drawings with a colleague
  1. 01

    Three to Four Days Per Takeoff

    A 20 to 30 page public bid took Joseph three to four days of mechanical, electrical, plumbing and structural takeoffs, done between quoting, site visits and phone calls.

  2. 02

    Six Figures Riding on One Miss

    On a wastewater treatment plant job, missing one item or a few small ones could cost GM&I anywhere from $100,000 to $200,000.

  3. 03

    Half the Day Spent Estimating

    Of a 10 hour workday, about half went to quoting and estimating, which kept the CEO behind a desk instead of in the field.

  4. 04

    Missed Items From Interruptions

    Small items slipped through when Joseph got called out to the field mid takeoff and lost his place in the set, even though he had read every sheet.

“I'm the only estimator here and the only salesperson here, so if I can keep the guys busy and my time isn't spent behind a computer, the growth potential is phenomenal.”
Joseph Gentry, Chief Executive Officer, GM&I Services
Built On Trust

Why GM&I Trusted AI With a Public Bid

Joseph was skeptical at first, because small contractors get pitched by plenty of vendors who never deliver. GM&I worked with The Takeoff AI team for about a year, with weekly conversations about the platform, before putting a real bid through it.

The test was a wastewater treatment plant replacement where the existing plant had to stay running while the new one was built, so the underground piping, blowers and outfall all had to be accounted for. Joseph ran his own takeoff alongside the one from The Takeoff AI and compared them line by line.

We were a little skeptical when we first met them, because there are people out there that try to scam you. Isha and her team have been great, and we've had almost weekly conversations about the platform.
Joseph Gentry

Joseph Gentry

Chief Executive Officer, GM&I Services

How GM&I Uses It

One Upload Returns the Takeoff, Labor Hours and a 3D Model

Joseph uploads the bid set, gets the quantities and labor hours back, and spends his own time on the numbers.

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Priced Bill of Materials

Pipe, fittings, valves, concrete and electrical counted across every discipline on the set, priced close to Joseph’s own numbers on the same job.

Labor Hours

Man hours come back with the takeoff, so Joseph adjusts them against his own rates instead of working them out from scratch.

2D to 3D Models

The bid set becomes a 3D model Joseph can strip back, rebuild and hand to the client as a download.

Flagged

Nothing Missed

The small items that slip through when you get called out to the field are counted on every sheet.

Verified

Check Against Subs and Vendors

A full takeoff to compare against what electrical subs and material vendors send back, so gaps are caught before the bid goes out.

“The 3D model is what impressed me most. I could take away what I didn't want to see, put back what I did, and give the client a download of what their plant is going to look like.”
Joseph Gentry, Chief Executive Officer, GM&I Services
Before And After

What Changed for GM&I

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MeasureBeforeWith The Takeoff AI
Takeoff on a 20 to 30 page set3 to 4 daysAbout 2 hours
Putting the final numbers togetherAbout 2.5 daysAbout an hour and a half
Labor hoursWorked out by handSupplied with the takeoff, then adjusted
Missed itemsRisk of $100K to $200K on one bidNothing missed on the plant takeoff
Client view of the project2D drawings3D model the client can download
The Outcome

Twice the Bids From the Same Estimator

With takeoffs running while he is in the field, Joseph’s time goes back to quoting fast, and on general contractor awarded work the first quote in is usually the one that wins.

Takeoff time on a 20 to 30 page set
Manual takeoff100%
With The Takeoff AI6%

Public bids a year

2x to 3x

What Joseph expects, up from about 50 today

Takeoff, down from 3 to 4 days

~2 Hrs

On a 26 page bid set

“The first quote is almost always the one that gets picked, and if I can get a quote out quicker than anybody else, you get it 95% of the time, no matter your number.”
Joseph Gentry, Chief Executive Officer, GM&I Services
READY WHEN THE BID LANDS

See It on One of Your Own Packages.

If your estimator is also running the field, the phones and the sales, send us a package and see the takeoff, labor hours and 3D model come back in hours.

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